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About Me

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Hey there, I’m Shefali!


I design products, conversations, and experiences that make technology feel more human, and hopefully, a little more delightful.

My curiosity for design and technology started long before I had the words for it. Growing up across India, from Assam, where even basic healthcare and tech were rare, to Mumbai, one of the country’s biggest IT hubs, I saw firsthand how access (or lack of it) shapes everyday life. I knew I wanted to help bridge those gaps.

That curiosity took me to Manipal University Jaipur, where I studied Electronics and Communication Engineering. In my very first year, I stumbled across a UX course on Coursera, and that’s when everything clicked. From there, I dove into YouTube tutorials, tried out design tools just for fun, and took internships to turn ideas into real, useful products.

Wanting to go deeper, I moved to the US to pursue my MS in Human-Computer Interaction at the University of Michigan - Ann Arbor.

Currently, I’m a Conversational AI Designer at Rocket Mortgage, where I blend design, linguistics, and technology into experiences people can literally talk to. It’s the perfect mix of my love for problem-solving, storytelling, and tech.

Beyond Work

🖌️ I love experimenting with digital art to bring creative ideas to life​

📚 You'll catch me reading - paper or pixels, I'm hooked

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I love physical books, but my Kindle lets me read till 2 a.m. without a bedside lamp ;)

🚗 Exploring the magic of every place

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Caught the Northern Lights from

Mackinaw City, Michigan

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Soaked up spooky charm in

Salem, Massachusetts

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Went underground at Natural Bridge Caverns,

San Antonio, Texas

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Pedaled the rails through vibrant fall colors in

North Creek, New York

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Snowmobiled my way through

Bear Notch, New Hampshire

Mentoring Experience

🎨 SI 307: Introduction to UX Design 

I got to teach over 130+ undergrads in an Intro to UX Design class at the University of Michigan - Ann Arbor, helping them with portfolio building, design thinking, and getting the hang of Figma. Each week, I ran discussions with smaller groups of about 50+ students, created lesson plans, graded assignments, and walked them through hands-on tutorials on Figma and UX research. It was awesome seeing their excitement and growth along the way!

💻 SI 206: Data-Oriented Programming 

I guided over 190+ undergrads through a Data-Oriented Programming course at the University of Michigan - Ann Arbor, helping them build a strong foundation in Python and explore more advanced techniques. Every week, I led interactive discussions with around 45+ students, creating topics that connected Python to real-world scenarios and practical applications. Watching them go from “Wait, what’s a variable?” to solving complex problems was the best part.

Let's connect!

© 2025 by Shefali Patel 

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